Accessible fields
Visible labels, help, validation messages and keyboard order are part of the schema.
Smart contact forms
Turn website visits into structured customer inquiries
A smart contact form asks for the information a business needs to understand, route and answer an inquiry. OfferAgent provides reusable templates, adjustable fields, validation, confirmations, recipients and an incoming log, then lets the same tenant grow into inbox, AI support, sales work and quotes without replacing the website.
A generic contact email creates work before the conversation starts
When every visitor sees the same name, email and message fields, important service details are missing. Staff must ask basic follow-up questions, forward emails manually and reconstruct where the request came from.
How do you publish a smart form?
- 01
Choose a template
Start with a contact request, interest registration or another prepared schema.
- 02
Adapt the questions
Change labels, help text, required fields, choices and the public introduction.
- 03
Test and install
Preview validation and confirmation, then publish through script, embed or button.
- 04
Receive structured work
The submission records source, answers, delivery state and customer contact for follow-up.
Product evidence: the visitor sees the form you configured
This non-submitting preview uses the same field hierarchy as the public runtime. A tenant-specific published form supplies its own text, fields and destination.
- Public introduction and confirmation are editable
- Labels remain visible above every field
- Submission source and delivery state enter the same log
Form preview
What the form runtime handles
Validation and abuse controls
Required values, formats, rate limits and configured anti-abuse checks protect the public endpoint.
Consent
Consent fields and policy links can be configured for the actual purpose; the customer remains responsible for the legal basis.
Delivery and confirmation
Route to configured recipients, show a success state and retain delivery status in the log.
Installation choices
Use a script, inline embed or contact button on an existing website.
What is required before publishing?
A form needs a real recipient, suitable consent wording, tested validation and an allowed website origin. OfferAgent does not decide the legal purpose for collecting personal data.
- No public form without a published version
- No hidden collection beyond configured fields
- Website installation remains under the site owner's control
Questions about smart contact forms
Must we replace our website?
No. The form can be installed on an existing website by script, embed or button.
Can we change the introduction?
Yes. Public title, description, field labels, help and confirmation are tenant-controlled content.
Where do submissions go?
They are stored in the incoming log and delivered according to the configured recipient and integration rules.
Does it work on mobile?
Yes. The public runtime reflows for small screens and uses touch-friendly controls and visible labels.